Privacy Policy

991cw Privacy Policy — Protecting Your Information
Our Full Commitment

Your privacy is our top priority at 991cw. This Privacy Policy explains in detail how we collect, store, and use your information — and how we keep it secure.

Last Updated: 1 January 2026 English (Bangladesh)

Why is your data completely safe with 991cw?

SSL Encryption Protection

Every transaction and piece of data you share is protected with 256-bit SSL encryption, leaving no room for hackers or third parties to access your information.

Your data is never sold to third parties

991cw never sells your personal information to advertising agencies or third parties. Your data is used solely to improve our services.

Secure Data Storage

Your data is stored on internationally certified servers that undergo regular security audits. Unauthorized access is completely impossible.

Guaranteed Transaction Confidentiality

Your financial transaction details are kept strictly confidential. No unauthorised party will have access to your payment history.

Your Consent Is Always Required

991cw does not collect or use your data without your consent. You may withdraw your consent at any time.

Right to Rectification

You have the right to view, correct, or request deletion of your personal information at any time.


1. Introduction & Scope

Welcome to the 991cw Privacy Policy. This policy explains how 991cw collects, uses, stores, and protects your personal information. By visiting our website at https://991cw.ws or using our services, you agree to the terms of this Privacy Policy.

This Privacy Policy applies to all 991cw services, mobile platforms, websites, and affiliated applications. It has been developed in compliance with the applicable data protection laws of Bangladesh and all other countries where 991cw operates.

991cw places the highest importance on its users' privacy. We will never use your information without your consent.

2. What Information We Collect

991cw may collect the following types of information:

Personally Identifiable Information

  • Full Name, Date of Birth & Gender
  • Email Address & Mobile Number
  • Current Address & Nationality
  • National ID or Passport Number (for KYC verification)

Financial Information

  • Payment method details (bKash, Nagad number, etc.)
  • Transaction History & Amounts
  • Deposit & Withdrawal Records

Technical Information

  • IP Address & Device Type
  • Browser & Operating System Information
  • Time spent on site and pages visited
  • Login History & Session Data
Data Type Purpose of Collection Mandatory?
Name & Email Account Creation Yes
Mobile Number Verification & Communication Yes
National ID Card KYC Verification For Withdrawals
IP Address Security Verification Automatic
Cookies Service Improvement Optional

3. How We Collect Information

991cw collects your information in several ways:

  • Directly Provided: Information you provide directly when registering, logging in, or contacting us.
  • Automatically Collected: When you use our platform, information is collected through cookies and log files.
  • Payment Gateway: Required information is collected through payment processors during financial transactions.
  • Third-Party Verifier: Information is verified through authorised verification agencies as part of the KYC process.
991cw never stores your password or full payment card number. This information is processed directly and securely through our payment gateway.

4. Purpose of Data Use

991cw uses the information it collects for the following purposes:

  • Account Management: To create, manage, and secure your account.
  • Services Provided: To ensure the smooth operation of gaming, betting, and other services.
  • Transaction Processing: To process deposits, withdrawals, and other financial transactions.
  • Contact: To send important updates, promotional offers, and support communications.
  • Security: To prevent fraud, money laundering, and other unlawful activities.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Service Improvement: To improve our platform and enhance the user experience.
  • Analytics: To analyse user behaviour and deliver a better service.
Your Control: You can opt out of promotional communications at any time — simply update your account settings or get in touch with us directly.

5. Data Sharing & Disclosure Policy

991cw does not sell, rent, or trade your personal information to third parties. However, limited data may be shared in the following circumstances:

  • Payment Processor: With authorized payment gateways to process transactions.
  • Legal Authorities: Where disclosure is legally required by a court order or government directive.
  • KYC Partner: With authorised agencies for identity verification purposes.
  • Fraud Prevention: With security agencies to prevent fraud and illegal activity.

In all such cases, the receiving party is required to comply with our privacy standards and may only use the data for the specified purpose.

6. Cookies & Tracking Technologies

991cw uses cookies and other tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Cookie Type

  • Essential Cookies: Required for login sessions and security purposes.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To analyse how users interact with the platform.
  • Marketing Cookies: To show relevant ads and offers (optional).
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

7. Data Retention Period

991cw retains your information for defined periods, which vary depending on the type of data and applicable legal requirements:

  • Account Information: For the duration of active account use and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years for legal requirements.
  • KYC Documents: Up to 5 years after account closure.
  • Communication History: Up to 3 years.
  • Technical Logs: Up to 1 year.

Data is securely deleted after the designated retention period. You may also request deletion of your data at any time; however, certain information may need to be retained due to legal obligations.

8. Your Rights

Under 991cw's Privacy Policy, you have the following rights:

Right to Access Information

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Object to Processing

You may opt out of your data being used for marketing purposes.

Right to Data Portability

You may request a copy of your data or ask for it to be transferred elsewhere.

Right to Restrict Processing

You may request that the processing of your information be restricted under certain circumstances.

To exercise any of these rights, email us at support@991cw.ws or visit our Help Center Visit us. We will respond within 30 days.

9. Children's Privacy Protection

991cw strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we have inadvertently collected information from a minor and this is brought to our attention, we will promptly delete that data and close the associated account.

If you believe a minor is using 991cw, please contact us immediately.

10. Changes to the Privacy Policy

991cw may update this Privacy Policy from time to time. When any significant changes are made:

  • Registered members will be notified via email.
  • A notice will be published on the website.
  • The "Last Updated" date at the top of the policy will be revised accordingly.

Continued use of 991cw after any changes take effect will be considered as your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

  • Email: privacy@991cw.ws
  • General Support: support@991cw.ws
  • Live Chat: Available 24/7 (log in to access)
  • Help Center: /help-center

Our data protection team will endeavour to respond to any privacy-related request within 72 hours.

This Privacy Policy was last updated on 1 January 2026. If you'd like a copy of a previous version, our support team can provide one upon request.

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Your data is secure —
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