1. General Terms & Conditions
By accessing or using the 991cw platform, you confirm that you have read, understood, and agreed to these Terms & Conditions. Failure to comply may result in your account being immediately suspended or terminated.
These Terms & Conditions apply to 991cw and all its associated services. By using the platform, you are legally bound by these terms.
Important: Although these Terms & Conditions are published in Bengali, they constitute a legally binding document. In the event of any dispute, the original English version shall prevail.
2. Account Registration & Eligibility
To open an account with 991cw, you must meet the following requirements:
- You must be 18 years of age or older.
- Online betting must be legally permitted in your region of residence.
- Each individual may register only one account.
- All information provided at the time of registration must be accurate and kept up to date.
- Opening multiple accounts from the same IP address or device is strictly prohibited.
Identity Verification (KYC)
991cw complies with international Anti-Money Laundering (AML) policies. We may verify your identity before processing any withdrawal, which may require you to submit a copy of your National ID, passport, or driving licence.
If an account is opened using false information, 991cw reserves the right to immediately close that account and forfeit all associated balances.
3. Deposit & Payment Policy
The following rules apply when making a deposit at 991cw:
- Minimum deposit amount: ৳500 BDT.
- The maximum single deposit limit may vary depending on the payment method.
- Only payment methods registered in your own name may be used.
- The use of third-party accounts or payment methods is strictly prohibited.
Accepted Payment Methods
We support bKash, Nagad, Rocket, and other approved payment gateways. All transactions are processed in Bangladeshi Taka (BDT).
Deposits are generally credited to your 991cw account instantly. If you experience any issues, please contact our 24/7 support team.
4. Withdrawal Policy
The following conditions apply when making a withdrawal from 991cw:
- Minimum withdrawal amount: ৳1,000 BDT.
- Withdrawals may take 1–3 business days to process.
- Large withdrawals may be delayed until identity verification is complete.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Withdrawals may be restricted if an active bonus wagering requirement is in place.
Reasons for Withdrawal Rejection
991cw may decline a withdrawal request for the following reasons: KYC verification has not been completed, fraudulent activity is suspected, bonus conditions have not been met, or there is an ongoing dispute on the account.
5. Bonus & Promotion Terms
All bonuses and promotions at 991cw are subject to specific terms and conditions. The rules governing bonuses are outlined below:
- Each bonus carries its own wagering requirement (typically 30x–50x the deposit amount).
- Bonus balance cannot be withdrawn until the wagering requirements have been completed.
- Multiple bonuses cannot be claimed at the same time.
- Wagering must be completed before the bonus expires.
- 991cw reserves the right to modify or cancel any bonus offer at any time.
- Any fraudulent bonus claims will result in account suspension.
Please Note: Accepting a bonus is optional. Once accepted, the relevant wagering requirements automatically come into effect.
6. Betting Rules
The following rules apply to all betting activity on 991cw:
General Betting Rules
- Once a bet is confirmed, it cannot be changed or cancelled.
- Minimum bet amounts are set individually for each game.
- Maximum bet limits are set by 991cw and may be changed at any time.
Sports Betting
- Bets placed after a live score or result has been published will not be accepted.
- If a match is cancelled, the associated bet will be voided and your stake will be refunded.
- 991cw reserves the right to change odds in Sports Betting.
Casino Games
All casino games are powered by a Random Number Generator (RNG) verified by internationally accredited testing bodies. Game outcomes are entirely random and impartial.
7. Prohibited Activities
The following activities are strictly prohibited on the 991cw platform:
- Using automated bots, scripts, or software to place bets.
- Attempting to hack or manipulate the gaming system.
- Conducting money laundering or any illegal financial transactions.
- Abusing bonuses by using multiple accounts.
- Colluding or entering into secret agreements with other players.
- Exploiting platform bugs or technical errors for personal gain.
- Placing bets using funds belonging to a third party.
- Allowing anyone under the age of 18 to access or use your account.
If any of the above prohibited activities are detected, the 991cw account will be immediately closed, all balances forfeited, and legal action taken if necessary.
8. Privacy & Data Protection
991cw takes the protection of your personal data with the utmost seriousness. Under our Privacy Policy:
- Your personal information will not be sold or transferred to third parties.
- Industry-standard SSL encryption is used to protect your data.
- Your information will be used solely for service improvement and legal compliance purposes.
- You may request the correction or deletion of your personal data at any time.
Our full Privacy Policy Please take a moment to read.
9. Responsible Gaming
991cw believes in responsible gaming. We want to ensure that gaming always remains an enjoyable form of entertainment and never becomes a source of harm.
- We are committed to raising awareness about and combating gambling addiction.
- Members can set their own deposit and betting limits.
- A self-exclusion option is available should you need it.
- Members experiencing problem gambling will be provided with professional support.
For more details, visit our Responsible Gaming View the page.
10. Account Suspension & Closure
991cw reserves the right to suspend or close your account under the following circumstances:
- Violation of the Terms & Conditions.
- If evidence of fraudulent activity is found.
- Failure to cooperate with the verification process.
- In cases of prolonged inactivity (more than 12 months).
- At your own request.
You may close your account at any time. Please withdraw any remaining balance before doing so.
11. Limitation of Liability
991cw accepts no liability for the following:
- Losses resulting from internet disconnection.
- Issues arising from software or hardware problems on your device.
- Server downtime caused by external factors (though we guarantee 99.5% uptime).
- Any loss resulting from sharing your account credentials with others.
That said, 991cw is committed to delivering the best possible experience for its members and works to resolve any technical issues promptly.
12. Contact & Dispute Resolution
If you have any questions or concerns regarding these Terms & Conditions, please don't hesitate to contact us:
- Email: support@991cw.ws
- Live Chat: Available 24/7 (log in to the platform)
- Help Centre: Help Centre Visit
For any dispute, we recommend contacting the 991cw customer support team first. We aim to resolve all complaints within 7 business days.
These Terms & Conditions were last updated on 1 January 2026. Registered members will be notified of any changes via their registered email address.